Frequently Asked Questions



Q: Where is Kerr Lake Stow N Go located? A: The facility is located in Henderson, NC, just off Highway I-85N near the Satterwhite Point Marina.

Q: What are your office hours? A: The office is open Monday through Friday, from 9:00 AM to 3:00 PM. On Saturdays & Sundays, service is available by appointment only.

Q: Can I access my storage unit outside of office hours? A: Yes! The facility offers 24-hour access. You will be provided with a personal gate code to enter the fenced property at any time.

Q: What types of storage do you offer? A: We provide several options to fit different needs:

  • Mini Storage: For personal items and household goods.
  • Inside Units: Large, fully enclosed spaces (some insulated) for furniture or climate-sensitive items.
  • Outside Parking: Spacious spots for boats, RVs, campers, trailers, and vehicles.
  • Portable Storage: Flexible solutions for moving or renovations.

Q: How much do the units cost? A: Pricing depends on the size and type of unit. Common rates include:

  • 10x5 Unit: $80.00 / month
  • 10x10 Unit: $120.00 / month
  • 10x20 Inside: $150.00 / month
  • Outside Storage (40x12x14): $75.00 / month
  • 12x30 Fully Insulated: $210.00 / month

Q: Do I need to come to the office to rent a unit? A: No. You can manage the entire process online through our website. You can select a unit, enter your billing information, and confirm your rental from home.

Q: Is the facility secure? A: Yes. The property is completely fenced-in and protected by digital video surveillance. Additionally, our website uses SSL security to protect your personal and billing information.

Q: Is it easy to park a large boat or RV? A: Our facility is designed to be "easily maneuverable." We have wide paths and no tight corners, making it simple to navigate even when pulling a large boat or a motorhome.

Q: Is insurance included in the rent? A: No. Each tenant is 100% responsible for their stored items. We strongly encourage all tenants to purchase insurance to cover their property.

Q: What if the unit I want is not available? A: You can join our online Waiting List. Simply provide your name, contact info, and desired move-in date, and we will contact you when a space opens up.

Q: How do I pay my monthly rent? A: We offer an AutoPay feature through our website, allowing you to manage your account and ensure your payments are always on time without having to call or visit the office.